Help Page

Why do I have to give so much information when I registered?

Is my information secure when I register and place an order?

How will my information be used?

What if my registration information changes?

How can I find the products I'm looking for?

How to Order

What is the Minimum Order?

What About Credit Card Security?

Why did I have to give so much information when I registered? This information will automatically appear on your order form when you place an order, saving you the time of typing in your company name, address, etc.
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Is my information secure when I register and place an order? Yes. Every page on this site utilizes high-grade 256-bit encryption. Look for "https://" in your browser's address bar to verify you are on a secure page.
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How will my information be used? The main use of your information is to allow secure entry for you as a qualified wholesale buyer into our web site (and deny entrance to your retail customers!). That is the only purpose for your sales tax or Federal ID numbers. After your registration, the information will automatically fill in the blanks on the Checkout page when you place an order. This saves you time and typing. The only other use for your information is that we may send out an occasional e-mail newsletter to our registered buyers. You will be given an opportunity to remove yourself from the e-mail list for the newsletter.
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What if my registration information changes? If your information changes, you can revise your registration by going to the Update Your Registration Record Page.
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How can I find the products I'm looking for? Products are organized by category. You can also use the search function or look up items under the pricelist.
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How to Order You can easily place your order online by clicking on the "add to cart" button, or you can order by SKU or pricelist. If you change your mind after you've added a product to your cart you can simply click "remove". Because your registration information is in our database, your name and address information will automatically appear in the blanks when you check out. You can order by the credit cards accepted by the vendor or terms, if your vendor accepts them. When you have finished making your selections, click "checkout".
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What is the Minimum Order? The minimum order amount will appear in your cart at the bottom of product pages and the system will only let you check out when you have met the minimum order. Your first order may have a higher minimum than subsequent orders.
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What About Credit Card Security? The CAMEO EZ© system on which this site is built uses 256-bit SSL encryption on all pages. In addition, 2048-bit encryption is used to secure credit card information. Your credit card information is stored encrypted and can only be decrypted by the vendor with whom you placed the order. Your credit card information is never sent via email.
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